Using Message Focus has been extremely simple and logical. It has saved me multiple hours a week, turning a long and laborious task into a very quick and simple thing. The online support has been a tremendous help with virtually instant responses with a clear understanding of my difficulties. Equally with the further requests via our account manager at Adestra, I feel she went above and beyond the call of duty to help with the issues I was facing. I would highly recommend Message focus as an extremely effective solution to tackle customer communications.