Adestra’s fit with our business model is seamless. Incisive Media is highly customer-centric. We use technology as an enabler to enhance the services we provide. Working with Adestra allows us to deliver effective customer email communications today, but also develop our approach to new opportunities.
International efficiencies are important, so identifying if things are going well or not so well, in virtually real-time, is critical. Adestra has helped us become more sophisticated in reporting and data at the backend by using a global dashboard.
Adestra’s support is flexible and pro-active enough to take innovative cutting-edge ideas and develop them to see if they can work effectively, while providing responsive customer service to those users who just want campaigns out on time. It’s the perfect mix for our users, who all have different needs.