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Account Management

Hand-picked experts, tasked with giving you regular, targeted, proactive strategic assistance, meaning you're always armed with the most effective strategy for your brand.

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Customer Success

Underpinned by eight strategic areas, our team of specialists works with you to ensure your digital marketing strategy is aligned to your business goals.

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Deliverability

Our deliverability team offer a powerful service and support package, giving your emails the best chance of arriving and ensuring your sender reputation is at its best.

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Digital Design

From template builds to training and consultancy, our team of designers and developers deliver groundbreaking designs to let your brand shine.

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Integrations

A dedicated team seeking out complementary technology to build relationships and integrations, enriching your multichannel capability.

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Projects and Consultancy

Our technical experts, strategic consultants, and project managers ensure your requirements are understood and your deployment is managed smoothly.

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Adestra Email Marketing Support

Support

Expert system knowledge and unbeatable technical assistance, on hand when you need it by phone, email or online chat. There’s no ticketing and no waiting.

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Training

Learn from engaging, approachable trainers to fully utilize, validate and benefit from all the features the platform has to offer. Choose from our training packages and become an Adestra expert.

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What our users say

"The service from every single person at Adestra – whether it be IT support or account management – has been unbelievably good. Nothing is too much trouble and it is rare to experience such a high level of service in business today."

Donna Potter

Treatment Director at The Marketing Spa

Award-winning service and marketing technology

Don’t just take our word for it: check out our award wins and nominations.

Winner

Customer Service Team of the Year 2017

Australian Service Excellence Awards

Winner

Customer Focus Award

UK Customer Satisfaction Awards 2017 ICS (Institute of Customer Service)

Bronze Award

Customer Service Team of the Year 2017

Computer services Stevie® Awards for Sales & Customer Service

Winner

UBM Supplier of the Year

Lexies Live 2017

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