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Adestra is an email service provider who offer marketing and web application services to our clients. Adestra aims to be a highly respected email service provider and with that, is committed to privacy and the responsible use of email marketing.


The registered office for Adestra Limited (Adestra) is based at Holywell House, Osney Mead, Oxford, OX2 0EA, England, Company No. 05267378.

This policy sets out the purpose for which we use your personal information, provides details of how we use cookies and similar technologies (such as web beacons) to enable you to browse our website effectively. Furthermore this document provides details of our information security practices for everyone that comes into contact with Adestra, whether a client, recipient of email sent by one of our clients or a visitor to our website (

To find out which cookies are used on our website, please refer to our cookie policy.

Adestra Email Communications

If you provide us with personal information including, but not limited to:

  1. your name
  2. postal address
  3. telephone
  4. fax
  5. email address

or have done so in the past, via our websites, publications or surveys, we may use that information to send you updates on our latest services and promotions. We may also contact you so that we can learn more about our customers and our subscribers (‘Data Collection Purposes’). By giving us your personal information you consent to us processing your personal information for the Data Collection Purposes.

You can choose to withdraw your consent or ‘opt out’ from permitting us to use your personal information for the Data Collection Purposes by clicking the ‘unsubscribe’ link at the bottom of our emails in question at any time. If you wish to change your contact details, or provide us with details of other contact preferences that you would like us to adhere to, please email us at No information about you gathered by us through use of cookies will be shared with third parties.

Our Clients

Adestra provides web-based marketing applications that have been designed to help companies manage and execute permission-based, multi-channel marketing campaigns. When we work with our clients, we insist that our software is used ethically.

We never knowingly participate in the distribution of unsolicited material and attempt to actively educate our clients so that they can not only achieve optimum results from their marketing campaigns, but also build trusted customer relationships.

We use security measures to protect against the loss, misuse and alteration of the information under our control. Our business involves hosting application accounts; therefore applying the highest standards of data security is paramount.

Adestra respects every individual’s right to have their details removed from any client mailing list at any time, and provides tools to make the unsubscribe process as straightforward as possible. If you wish to unsubscribe from our clients’ email communications, just click on the unsubscribe link at the bottom of the email you have received.

For enquiries concerning your permission and privacy rights, either as a client or email recipient, please email:

If you feel you have been sent any communications in error and would like to make a complaint please email:

We never share data belonging to our clients or recipients of emails with any third parties and discourage our client base from selling their data. Our opinion on the use of ‘spam’ (unsolicited commercial email) is that it has a negative impact on the Internet and those who use it. It squanders resources and wastes the time and money of recipients. Ultimately, spamming can have a very damaging effect on a company’s reputation.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We accept no responsibility or liability for such other websites. You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.

We constantly re-evaluate and deploy new technologies to enhance our security. Adestra is not responsible for the content, or privacy practices of any other websites to which we link.

Changes to this statement

Adestra’s privacy statement is subject to change at any time. Adestra will post changes to this statement on our websites prior to implementing any major changes.

Last modified: 05/07/2012


If you have any questions about this statement please contact us:

Holywell House
Osney Mead
Tel: +44 (0) 1865 242425
Fax: +44 (0) 1865 255241