Upland Adestra was presented with a Silver Stevie® Award in the Customer Service Department of the Year – Computer Software – Up to 100 Employees category in the 13th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
“We are honored to see Upland Adestra bring home a Stevie Award for the third year in a row. Upland and Adestra were both founded with commitment to customer success as key principles. That, along with the user-friendly, feature-rich platform, is why Adestra is an ideal addition to the Upland CXM suite,” said Jed Alpert, SVP of Customer Experience Management Solutions at Upland Software. “Great technology only produces customer success with the right services and people to support it. This award for customer service truly reflects the dedication of the people behind Adestra. It’s exciting to have Adestra and team as part of the Upland family.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.