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2 months ago by John Stephenson

Why your email ends up in the spam folder and how you can stop it

It’s one of the great mysteries of email marketing: Why do some emails go to the inbox while others land in the spam folder? Although each sender’s situation is unique, some general issues affect where your email goes. Fortunately, you can correct just about every factor that affects your deliverability – your ability to reach…

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7 months ago by Peter Rylands

Term of the Week: Spam Trap

A spam trap is an email address used to expose any poor data collection and list management from email marketers. As they are not used for communicative purposes, and are not ‘owned’ by a user who could solicit email, they are only found using automated data harvesters. Therefore, if any email is sent to one…

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2 years ago by Anca Staples

What happens when subscribers mark your emails as spam?

Spam complaints affect your deliverability and, eventually, your sender reputation. Not all is lost though! Learn what feedback loops are and how they can help. While it’s important to track positive metrics like opens, clicks and shares, email marketers must pay attention to negative ones too. Monitoring unsubscribes and spam complaints maximizes your chances of…

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Feedback Loop image

2 years ago by Steve Denner

4 tips you cannot ignore this holiday season in B2B

We’ve put together a list of tips that B2B companies can follow to ensure their sales cycle is not disturbed during the holidays. Let’s go walking in an email wonderland. As Christmas approaches, blogs and news sites start booming with marketing advice for retailers. Although some of that advice might apply to B2B companies as…

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B2B Holiday Tips

2 years ago by Anca Staples

Could your domain be a target for spammers? Setting up SPF will help

Today in Term of the Week, we explore SPF. Find out how it can help you become unattractive to spammers, discouraging them from creating fake email addresses associated with your company. SPF stands for Sender Policy Framework and is a system designed to establish exactly which IP addresses are allowed to send email on behalf…

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2 years ago by Anca Staples

What is DKIM and why should email marketers care?

Today in Term of the Week we explore why all email marketers should know what DKIM is and use it. Essentially, DKIM (DomainKeys Identified Mail) is a digitally encrypted signature used in a message, for the purpose of checking if the source is genuine. It resulted from the merger of Yahoo’s DomainKeys and Cisco’s Identified…

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3 years ago by Adestra

What you need to know about the new Canadian Anti-Spam Legislation (CASL)

In July 2014 Canada’s new anti-spam legislation comes into effect This is something that is hugely important for anyone in the digital marketing world to be aware of, but in particular email marketers. This focuses particularly on the consent from recipients, and will be far more aggressive than other laws on what counts as valid…

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