Ever found yourself waiting 24 hours or more for a response from your email service provider? Tired of ticketing systems?
Say hello to MessageFocus, and say goodbye to waiting.
We’re the only ESP with a Customer Charter, outlining our service promises to you, including access to live online chat and telephone support, and email response measured in minutes, not days.
Excellent online and on phone support staff – always helpful and seem genuinely happy and ready to help. Crisis
Here to help you
You can contact our support team by:
- online chat
Plus MessageFocus comes with a full range of online manuals and online videos. They’ll guide you easily through the system.
Special thanks to the support team, you guys are always a big help. Mark Allen Group
Choose MessageFocus, and you’ll benefit from the combined knowledge of hundreds of email marketers. We’ll work together to make your email marketing programme a success.
Why your feedback matters
Built entirely in-house to combine cutting edge technology and the needs of our clients, your feedback helps shape the direction of MessageFocus, ensuring your email marketing continues to deliver results.