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Case Studies

Our clients choose to work with us to solve a wide variety of email marketing challenges across many industries.

The single uniting factor for our global clients is that Adestra provides them with the solutions and strategy they need to deliver results. Our clients are happy to share their successes and discuss their use of MessageFocus as part of their email marketing campaigns.


Saving time with the MessageFocus API

Following a business acquisition, Intent Media found that their workload had increased considerably as a result of the number of titles added to their portfolio. They needed to accomodate the needs of the new magazines without increasing the human resources already in place.
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Intent Media logo


Optimising HTML to improve mobile data capture results

With QR codes being used on the majority of Principality’s printed marketing material, they needed to make mobile data capture easier for their users and increase sign-ups. Using a form specially optimised for mobile devices, Principality reported an increase in open rates, 30% higher than the industry benchmark.
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Guaranteed inbox placement thanks to Adestra’s deliverability experts

Having a quirky brand tone of voice can be fun. But it can also cause problems when trying to get email campaigns past common spam filters. Thankfully CoppaFeel could rest assured that their messages would get through to their contacts thanks to Adestra’s dedicated deliverability experts.
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Increasing income from abandoned baskets with Adestra’s Conversion Capture

For The Diamond Store, customer service is a big brand driver. They needed a resource effective yet customer focussed approach for encouraging basket abandoners to convert. Using Conversion Capture meant they could send automated and personalised reminder emails to their basket abandoners and increase their online income, without draining internal resources.
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The Diamond Store logo


Increasing brand advocacy and data acquisition using the MessageFocus Social Sharing feature

Encouraging customers to shout about your brand can be a challenge. And collecting data from wider consumer circles can often be harder. The Celtic Manor overcame these challenges by incentivising social media interaction and forward to a friend forms in their email. Utilising popular channels and methods of sharing resulted in over 1900 new subscribers for the brand.
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Content automation saves Telecoms.com 8.5 hours per week 

Reporting directly from the major telecommunications markets around the globe, 80,000 unique monthly visitors rely on Telecoms.com to keep them up-to-date with the very latest industry developments. One of the main sources drawing these visitors to the news pages is the daily e-zine which features snippets of all the top stories and drives traffic to the website.

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Telecoms com logo


Seamless transactional email integration with the MessageFocus API

Oxfam, a leading UK charity needed to automate a series of triggered emails for their new online store. Adestra’s Project Management team guided Oxfam through the set-up to integrate MessageFocus and their online store. Oxfam’s real-time email campaigns meant they could automate resource-heavy and manual email tasks.
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Increasing donor acquisition with SMS

In 2010 Wood Green Animal Shelter saw an increase of 20% in the number of animals being brought in for care and re-homing. Adestra consultants reviewed the shelter’s donation channel strategy, analysing the feasibility of various donation methods and helped the shelter implement an SMS donation campaign resulting in 276 new donations in the first 11 days.
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Wood Green logo


Relevant and targeted communications to increase ROI

A shift from face-to-face sales to ecommerce prompted RM to choose Adestra’s MessageFocus. It enabled them to increase the ROI of their emails without an increase in the time they would have to spend creating the email campaigns.
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Improving deliverability with Adestra’s expertise

Communicating value and benefits in subject lines and content can be difficult for retailers with repetitive use of popular phrases such as ‘free’ causing emails to land in junk folders. That’s exactly what luxury retailer SheerLuxe.com found when they asked Adestra to increase their email deliverability. Our experts worked with them to cleanse their data collection processes to achieve an inbox placement rate of over 98%.
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Consultancy to improve email marketing effectiveness

Informa Business Information wanted to encourage a cultural shift from a “load and blast” approach to email, to a more strategic, integrated use of email as a key marketing channel. Adestra approached the challenge by carrying out bespoke consultancy and training with IBI to help them achieve a more targeted approach to their email marketing.
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Improving email quality and efficiency with the MessageFocus Approval System

Dennis Publishing employs a busy subscriptions team, sending on average 10 subscription builder emails a week. With a high demand on their time, coordinating email sign-off from internal stakeholders was proving time consuming and prone to roadblocks when it came to quality control and sign off on email campaigns.
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