About us

Founded in 2004, Adestra set out from the beginning to be the most respected Email Service Provider. Today, Adestra is a market leader, with offices in Oxford, London and New York. Over 300 organisations globally and more than 4,500 marketers work with our technology, people and deliverability solutions to generate effective email marketing that delivers results.

What makes us different?

Our Technology

Developed entirely in-house by our staff, Adestra’s MessageFocus gives clients a scalable and configurable web-based email service platform that consistently delivers.  Our multi-tiered account structure is the only one in the industry, which means that you can model your MessageFocus account around the structure of your business, regardless of volume.

Our People

At Adestra, we seek to provide the highest possible levels of technical customer support and intelligent, innovative consultation.  We ensure that you can easily reach our Adestra MessageFocus support team, by phone, online chat or email.  In addition, our clients receive regular and relevant strategic assistance from our account management teams. Our approach to client service has helped us to maintain our client retention rate at 98.7%; something we are very proud of.

Our Deliverability

Adestra offers a very honest approach to deliverability. We work hard to maintain a highest possible inbox placement rate – peaking at 99.8% – as quite simply, there is no silver bullet.  We have our own in-house deliverability team, based in our Oxford office, that is supported by our delivery partner ReturnPath. This creates a package of service and support that gives your emails the best chance of arriving in the destination inbox.

Why not give us a call on +44 (0)1865 242425 or email us on moreinfo@adestra.com to discuss how we can help you to deliver results on your email marketing campaigns.